Your Queries, Our Solutions

FAQ

FREQUENTLY ASKED QUESTIONS​

What products do you export?

We export a wide range of products including Chickpeas, Wheat whole, Split Chickpeas, Green millets, Wheat flour, Yellow corn, etc.

How can I place an order?

You can directly reach out to our team by contact us form, email or by any social links

What are your payment terms?

Our payment terms vary depending on the order and customer. Generally, we accept Razor Pay and offer on specific credit/debit cards.

How do you handle customs and duties?

We provide guidance and support regarding customs clearance and duties. However, these responsibilities may vary depending on the destination country’s regulations.

What is your return and refund policy?

We have a comprehensive return and refund policy outlined.

Where do you export to?

We export to all continents. Our reach covers Europe, North/South America, Australia.

What are your shipping options?

We offer several shipping options depending on the destination and urgency of the shipment.

Do you provide product customization?

Yes, we offer customization options for certain products. Please contact us to discuss your specific requirements. 

Can I track my shipment?

Yes, we provide shipment tracking information once your order has been processed and shipped. You can track your shipment through provider applications.

How can I become a distributor or partner?

If you’re interested in becoming a distributor or partner, please contact our business development team.

+91 901-628-2552

Reach Out, Let’s Connect!

At Jiva Overseas, we believe in the power of connections. Whether you’re a customer, partner, or simply curious about what we do, we’re excited to hear from you. Reach out to us through the channels below and let’s start a conversation.

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